FAQs

Each bundle clearly lists everything included on the product page.

If it’s not listed, it’s not included — simple as that.

Every bundle includes a detailed size guide on the product page.

If you’re between sizes or unsure, we generally recommend sizing up for comfort — especially for workwear worn all day.

Once your order is placed, we prepare a mock-up showing your logo placement.

We’ll email this to you for approval. Production begins once artwork approval has been received.

Please keep an eye on your inbox (and spam folder) so this doesn’t delay your order.

Delivery times begin once artwork approval has been received.

We aim to produce and deliver orders within 5–10 working days from approval.

If you need your order for a specific date, please contact us before placing your order and we’ll do our best to help.

All items are personalised and made to order.

For this reason, we cannot accept returns or exchanges unless the item is faulty.

Please see our Returns & Refunds Policy for full details.

If you believe there is a fault with your order, please contact us in writing within 7 days of delivery.

Include your order number and clear photographs where possible so we can review the issue quickly.

Each case is assessed individually.

Yes — for larger orders.

If you’re kitting out a team or placing a larger order, contact us and we’ll see what we can do.

Prices are displayed inclusive of VAT.

VAT is clearly shown at checkout and on your order confirmation.

You can reach us via the contact form on our website.

We aim to respond within 24 working hours.